Recycling Returns

Welcome to hyloop - the More Life platform. This is our platform for extending the lifespan of our products through care, repair and recycling.

Recycle your hylo products

Finished with your hylo products? You can send them back to us and we'll give you $10 hylo credit once we receive them at our warehouse.

Recycle your hylo products

We want your old non-hylo trainers

We are taking back any used pair of trainers, from any company, and recycling them. Once you've logged your return, we will give you $10 hylo credit for keeping your old trainers out of landfill.

Recycle your non-hylo trainers

Further information

Will you take back any pair of shoes?

We will take any pair of trainers, sneakers, or athletic shoes. If you have any questions, please email hello@hyloathletics.com.

When will I receive my hylo credit?

Once you have processed your return online, we will credit your account with $10 hylo credit via an automated code to your email.

Do I get store credit for every pair of old trainers I send back?

We will credit a maximum of $20 per customer per year. However, we will take back as many used pairs of trainers as you wish to send.

How many shoes can I send back?

We will take back as many used pairs of trainers as you wish to send. However, we will issue hylo credit for a maximum of $20 per customer per year.

Why won’t you credit me for each pair of shoes I send back?

There are a number of underlying costs with recycling trainers and as much as we want as many of your trainers as possible, we cannot afford at this moment to give away our trainers for free in return. The purchase of hylo trainers helps us to subsidise the costs associated with recycling and drive more impact.

What is the maximum parcel size I can send back?

The maximum allowance is 2kg and this allows you to send back 3 pairs at a time.

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